Details
Your Simple POS Built for Growing Beauty Business
Perfect for Salon, Wellness Spa, and Manicure & Pedicure Services Business.
🌟 Redefining How Beauty Businesses Operate
One system built for every type of beauty business. SENANG brings together everything you need to run your business — from Appointment Scheduling to Reporting — into one seamless platform, so you can manage everything with ease.
Built for Simplicity. Designed to Grow with You.
😩 Why Managing Your Business Feels So Complicated
Every part of your daily operations — from scheduling to billing — can quickly become overwhelming without the right system.
Messy / Manual Appointment Scheduling
Double bookings, last-minute changes, and missed appointments disrupt your daily operations.
Manual Billing that Leads to Errors
Error-prone manual billing processes slow you down and put accuracy at risk.
No Visibility into Staff Performance
Tracking staff performance and staff commissions becomes difficult without a proper system.
Scattered Customer Data
Customer data is spread across different tools, making it difficult to track history and preferences.
🚀 A Simple Way to Run Your Business
Discover the power of an all-in-one system, built specifically for beauty and wellness businesses.
e-Invoice Ready Function
Automatically generate a receipt with an e-Invoice QR code for each transaction. You can also submit a Consolidated e-Invoice directly in the system.
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Book Appointment Anytime, Anywhere
Let your customers book appointments directly from their phone using the Member App.
Member Management
Let your customers top up their account and use the credit seamlessly toward future bookings or purchases.
Seamless Integration with SQL Accounting
Sync sales data from SENANG to SQL Accounting with a simple click.
Marketing Tool (Broadcast)
Send targeted promotions, discounts, and broadcasts directly from SENANG.
Inventory Management
Easily track inventory levels and manage stock transfers between branches and outlets to ensure accurate inventory control and efficient replenishment.
📱 Everything Your Customers Need in One App
Give your customers a seamless digital experience with an all-in-one Member App designed for the beauty industry. Everything they need is available anytime, anywhere.
Online Appointment Booking
Customers can easily schedule appointments at their convenience and stay updated on their upcoming appointments. They can choose available time slots and their preferred outlets, eliminating the need for phone calls or waiting in line.
- Improve customer experience
- Reduce phone calls and WhatsApp messages
- Fully integrated with SENANG
Points, Credits & Package Balances
Customers can access their personal accounts to check their balance summaries (Points, Credits, and Packages) within the app. Real-time balance visibility encourages customers to redeem rewards and return for future visits.
- Encourage customers to utilize their packages and return more often
- Improve transparency and customer trust
- Reduce staff workloads for enquiries
Service & Product Catalogue
A digital catalogue showcasing all services, treatments, and products with detailed descriptions. The catalogue becomes a powerful sales tool that introduces customers to services they may not have considered before.
- Increase service discovery
- Increasing upselling and cross-selling potential
- Improve customer decision-making
24/7 AI Appointment Agent
Give your customers instant access to appointment booking anytime, anywhere. Our AI Appointment Agent handles conversations, schedules appointments, and keeps your business running even after hours.
- Reduce staff workload and improve efficiency
- Convert inquiries into confirmed appointments faster
- Capture every booking opportunity, day or night
Purchase History
Provide customers with full visibility into their past transactions, allowing them to view previous purchases with filtering options based on selected time periods.
- Purchase Dates
- Pricing
- Service / Product Names
🤖 Your AI Receptionist That Works 24/7
So you never miss a customer. Our AI Appointment Agent handles conversations, schedules appointments, and keeps your business running even after hours.
3 Languages Support
Communicates naturally in English, Chinese, and Malay for seamless multilingual support.
Supports Chat & Voice Messages
Whether customers type or send voice messages, the AI Appointment Agent understands both instantly.
24/7 Instant Replies
Never puts customers on hold — responds to every message in seconds, at 3am or during the busiest Saturday rush.
Increase Efficiency
Streamlines daily operations and reduces manual work — leading to higher service quality and lower operational stress.
Automatic Appointment Reminders
Sent 24 hours before a customer's visit, reducing no-shows effortlessly.
Appointments Sync to SENANG
Every appointment syncs directly to SENANG in real time, with zero manual entry.
How it works — from first message to confirmed booking:
- Book AppointmentCustomers can book anytime, even outside business hours. No waiting, no missed opportunities.
- View AppointmentCheck upcoming appointment details such as service, date, time, and service staff.
- Modify AppointmentCustomers can make changes to their appointment easily.
- Cancel AppointmentCustomers can cancel appointments anytime.
🎯 Why Choose SENANG
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